Join our fast growing SaaS business catering exclusively to the private aviation industry

Current Opportunities

Customer Growth Manager


FlyEasy Software is a fast growing SaaS company servicing the private aviation industry. The Growth Manager is a customer-facing position that will support customer retention and new sales. In this role, the individual will act as a FlyEasy product expert working with new and existing customers to support/guide them with best practices, developing new content, and implementation training/coaching as we expand our product offering. This is a cross-functional role that links our Sales, Engineering, Marketing, and Product teams to our customers through proactive customer management. This role reports directly to the VP Marketing & Sales.



  • Manage new customers through the FlyEasy onboarding process
  • Track customer’s progress and status using FlyEasy CRM tools and internal reporting
  • Act as support to post-sales relationship of FlyEasy customers
  • Identify areas of opportunity to expand the product utilization and incremental needs within existing accounts
  • Manage existing customer relationships to minimize customer churn or staleness
  • Raise customer risks to relevant teams in a timely manner
  • Act as customer-facing expert concerning the FlyEasy platform
  • Such other duties as assigned by the VP Marketing & Sales


Training and Services

  • Input into the development of learning materials such as webinars, training sessions, online documentation, and product improvements
  • Deliver on-site training for customers requiring deeper levels of support or analysis as needed
  • Provide best practice and white paper content to other sales related functions


Team Development Participation

  • Constantly refine the FlyEasy onboarding process based on client feedback and interactions
  • Continuous improvement in the team’s tools, training, processes, reporting, and other key items to help the team run efficiently


Required Skills

  • Proficiency in Spanish or French is an asset
  • Hands-on knowledge of CRM systems
  • Must have strong general knowledge of SaaS and subscription-based software platforms
  • Experience working with Apple systems and devices on Mac OS and iOS
  • Extensive knowledge of Microsoft Office products
  • Must have capabilities in both written and graphic content
  • Excellent oral and written communication


Additional Requirements

  • Available to travel to client locations and global trade shows and/or conferences
  • Work in a collaborative and constructive way with teams across the company
  • Contribute to content creation for marketing publications
  • Ability to anticipate and manage project risks
  • Confident solution-oriented independent worker
  • Strong communicator
  • Excellent organizational and interpersonal skills
  • Ability to work in a rapidly expanding and changing environment



Base salary plus annual bonus aligned with corporate profitability


Application Submission

Please send your resume and cover letter to with the job title in the subject line